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Cancellation & Refund Policy

Damaged Goods Policy

Claims for damaged good can be made for up to 10 days from the date you received your order. 

  1. Please send an email to reachout@themfinepeople.com.
  2. Please submit images of the damaged goods to the customer service team once you receive a response. 
  3. Once approved a refund will be provided. 

Exchange / return policy

Since we are print to order (no item is printed till it is ordered), exchanges are a little more restrictive & we unfortunately cannot exchange / return items. If for whatever reason you are not happy with an item, please let us know within 10 days from the date you receive an order and we will do our best to make sure you get taken care of! 

 

Cancellation policy

We are unable to accept cancellations / provide refunds after the order is placed. 


Order change policy

We are unable to change products in an order after it is placed due to all orders being Print on Demand.